The ordering process. We like to say that we give premium customer service, which means we will talk to you on the phone, email you, or even text you about any questions you may have. Once we have discussed which product would be perfect for you we will send you an order form that you […]
From the Order to the Delivery! Read More »
We often get asked about our outdoor fireplaces in Ohio, “What do people normally buy and why?” Even though all of our units are unique in their own way, the most popular units we sell are the Fiesta Mezzo® and the Kiva Mezzo®. The scale size on both of these units are perfect for most families. With
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One of the biggest advantages of building your outdoor entertainment project with Round Grove Products is the “instant installation” feature. Our trailer arrives at the curb and the individual units are installed in place in minutes. That’s it. Compare that to the truckloads of CMU block, sand, and bags of cement; saws, and mixers that all have
Just what do you mean by “Instant Installation”? Read More »
Outside the fireplace there are four different shapes for the chimney transition. Arch the firebox or keep it rectangular—whatever you prefer. Mantel reinforcement or chimney set‐back for mantel rest are two more options. I recently completed a project for a client that included a TV nook with electrical rough‐in over the fireplace. We’ve done this a couple
So many options to make your fireplace entirely unique! Read More »
Every week we have new customers that contact us to order fireplaces and combination units. We hear lots of anecdotes about how working with Round Grove is different than other suppliers. Here’s a few examples of what I call our “premium customer service” philosophy:• Always answer the phone in-person and if not, then return your
What makes Round Grove Products different? Read More »
It is normal to see some cracks in the mortar joints of your outdoor fireplace. Cracks appear because of environmental factors, mainly moisture and freezing temperatures. An outdoor fireplace gets much more exposure to these environmental factors. It is important to keep moisture out of the flue and out of the firebox. At the same
Why are there cracks in my fireplace mortar joints? Read More »
The Fiesta-Mini footprint is only 39” wide—so it can fit through tight clearance, yet the brick oven is actually larger than the Kiva combo. The downside of the Mini fireplace is chopping the wood a little smaller. An 18” stainless log grate completes the picture. The Fiesta-Poco features the best value for the size with
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Clients choose to work with Round Grove Products for several reasons—value, quality, rapid fulfillment, premium customer service, and customization. Every day we get questions from our customers asking whether we can build to specific dimensions or if we can rough-in for a gas log insert. The answer is always “Yes” because, unlike pre-cast fireplace kits,
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I often tell the story of how Round Grove Products got started, but it’s more relevant to hardscape contractors now than at any other time. My wife and I designed a DIY outdoor kitchen for our backyard patio that included a fireplace and hired a contractor with an excellent reputation. We watched the construction progress
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Sometimes homeowners contact me about smoke flowing out of the front of their fireplace rather than out the chimney. I stand behind every product, so I traveled to two or three sites this summer to meet with homeowners to investigate what was going on, especially if my engineering was faulty or if there was a